Dear Microsoft and Apple,
At the moment, I have two primary computers. One is a PC with Windows Vista, one is a MacBook with OSX. This arrangement has been working well enough for me. I've been using Windows most of my life, but Mac OS is fine too, and I'm glad I got my MacBook and now know what it's like. But that's not what I want to talk about right now.
I am very unhappy with both of your operating systems' update programs right now. I fully understand the importance of OS updates. I like to keep all my software, including the OS, up-to-date. I like things to run smoothly, I like playing with new features, I don't want to be too behind in security. But I almost never install OS updates as soon as the updater tells me they're there. I don't like to disrupt the flow of what I'm doing to wait for updates to install and the OS to restart. That just takes too long. And it can be several days before I finally allow the updates to go through, as I usually like to be around to keep an eye on how the update is going. I also like to look at what the updates are before I install them - I'm happy to make the changes, but want to know what's being changed.
This week, both my computers have had updates waiting for me. They're annoying on the Mac because they keep popping up in front of what I'm doing, and they stop the computer from being turned off until I tell it that no, I don't want it to update right now. They're annoying on Windows because it's not immediately obvious how to turn off the computer without updating, and it's not easily obvious what the updates are. It's easier to forget about the updates on Windows, but the reminders are generally more annoying on Mac.
But this morning something happened which I am not happy about at all. Apparently, Windows had had enough of me putting off the updates. I'd been using the computer for ten or fifteen minutes, just getting into what I was doing, when a Windows Update dialog popped up telling me my computer would restart and install updates in five minutes. There was a countdown. There was a 'Restart now' button. There was also a 'Remind me in...' box and a 'Postpone' button, which were both greyed out. I watched that dialog for five minutes. The 'Postpone' button never became usable. When the countdown reached zero, it began the installing and restarting.
Forcing a restart like that is not on, Microsoft. I'm annoyed enough by forcing updates by removing the ability to shut down without updating, which I remember you doing in the past, and which has happened to me on my MacBook as well. This is ten times worse.
And Apple, don't think that being annoyed with Microsoft about updates is going to make me less annoyed with you. All operating systems have good points and bad points, and I'm not particularly fond of OSX's software update system either.
I'd already planned on getting a new computer soon, which will mostly replace both the two I'm using now. I intend for it to be Linux/Windows, dual-boot. This morning has made me even more keen to have Linux as my main operating system.
Oh, I won't stop using either Mac or Windows entirely. As I said, all operating sytems have good points and bad points, and I like having three (at least) available to me. But, Microsoft and Apple, I need a break from you both.
Betsy